Your privacy is important to us: To better protect your privacy we provide
this notice explaining our online information practices and the choices you
can make about the way your information is collected and used. To make this
notice easy to find, we make it available on our homepage and at every point
where personally identifiable information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted on the
Lamberhurst
University website or that is provided by you to the Registrars. On some pages,
you can order services, make requests, and register to receive materials. The
types of personal information collected include:
Name
Address
Email address
Phone number
Credit/Debit Card Information
Residency status
Academic Institution Attended
The Way We Use Information:
We use the information you provide about yourself when placing an order only
to evaluate the student and to complete that order. We do not share this information
with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses
are not used for any other purpose and are not shared with outside parties.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct
use of information, we have put in place appropriate physical, electronic, and
managerial procedures to safeguard and secure the information we collect online.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please
send us an email at registrar@UofLamberhurst.org.uk
Dispute/Refund Policy
Once you have registered and placed a charge on your credit card towards your tuition,
you have an obligation to fulfill your responsibility to pay. A great deal of
work goes into the your on line study and tutorials. For this reason,
once you have confirmed your registration and charged the payment for your tuition,
this constitutes a valid charge and there will be no refunds.
Most people are honest and so this may not apply to you:
Please note that trying to deny a valid charge through your bank or credit card
company is fraudulent and is illegal.
When we receive such disputes, this is our standard DISPUTE POLICY:
IF YOU TRY TO DISPUTE or DENY a valid charge, your credit card or checking
account along with your name and address will immediately be added to a negative
database. The negative database is shared by thousands of merchants on the internet,
both large and small, and you will not be able to purchase goods or services
from said merchants in the future.
IF YOU TRY TO DISPUTE or DENY a valid charge, you will be sent an invoice for
the disputed amount by regular postal mail. Copies will also be sent to your
bank and credit card company. The invoice will include the following information:
• The name of our site where you paid to paid for the documentation
• Your IP address when you signed up
• The day and time of your signup
• Original charge amount plus a $25 fee for dispute processing.
If you do not pay the invoice within 30 days, a second invoice will be sent.
The second invoice will include the following information:
• Access logs detailing when you accessed the site and spoke to our registrars
in question and what ISP and telephone line or e-mail address you used to do
so.
• Examples of any files, images or any other information or material protected
by copyright or not protected that you sent us.
If the second invoice is not paid within 30 days, your file will be forwarded
to one of the 17 collection agencies that we work with in all five continents.
To avoid any of the above, we encourage you to contact us first for any problems
with your registration. We have an excellent track record in resolving any problems
to see that you are fully satisfied with your registration.
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